Here's a list of excellent AI tools for streamlining your business operations.
Customer Service and Support
Zendesk (https://www.zendesk.com/): Customer service platform with AI-powered features like Answer Bot for automated responses and advanced analytics for deeper insights.
Intercom (https://www.intercom.com/): Provides AI-driven chatbots, product tours, and personalized messaging to facilitate seamless customer engagement.
re:amaze: https://www.reamaze.com/: Helpdesk and live chat platform that uses AI for ticket routing, automatic responses, and identifying trending customer issues.
Dialpad (https://www.dialpad.com/): Cloud-based business phone system with AI-powered call transcription, real-time coaching suggestions, and sentiment analysis.
Chorus.ai (https://www.chorus.ai/): Conversational intelligence tool that records and analyzes sales calls, offering AI-generated insights and coaching points.
Finance and Accounting
Xero (https://www.xero.com/): Cloud-based accounting software with AI features for expense categorization, bank reconciliation suggestions, and data capture automation.
QuickBooks (https://quickbooks.intuit.com/): Accounting software with AI-powered cash flow forecasting, automated expense tracking, and smart reporting.
AppZen (https://www.appzen.com/): AI-driven expense auditing software for flagging discrepancies and ensuring compliance.
Vic.ai (https://vic.ai/): Autonomous accounting platform that uses AI to automate invoice processing, accruals, and financial analysis.
DataRails (https://datarails.com/): FP&A (Financial Planning and Analysis) tool that leverages AI to centralize data, streamline budgeting, and generate insightful reports.
Human Resources (HR)
Workday (https://www.workday.com/): Enterprise HR management system with AI capabilities for candidate matching, skills assessment, and employee performance predictions.
HiBob (https://www.hibob.com/): Modern HR platform that uses AI for personalized onboarding, employee engagement analysis, and data-driven insights.
Eightfold AI (https://eightfold.ai/): AI-enabled talent intelligence platform for candidate sourcing, matching with open positions, and promoting internal mobility.
Wade & Wendy ([invalid URL removed]): AI chatbot used for candidate screening, interview scheduling, and answering employee questions.
AllyO (https://www.allyo.com/): Utilizes AI to improve team communication, track goals, streamline performance reviews, and promote employee wellbeing.
Market Research and Intelligence
Crayon (https://www.crayon.co/): Competitive intelligence tool using AI to monitor competitor activities, track market trends, and identify potential threats and opportunities.
Meltwater (https://www.meltwater.com/): Tracks social media conversations, online news, and mentions to analyze brand sentiment, gather customer insights, and inform PR strategies.
Demandbase (https://www.demandbase.com/): AI-powered ABM (Account Based marketing ) platform for targeted outreach, personalized engagement, and sales intelligence.
MonkeyLearn (https://monkeylearn.com/): Offers AI capabilities for analyzing surveys, social media, reviews, and support tickets to gain insights about customer sentiment and trending issues.
Qualtrics (https://www.qualtrics.com/): Experience management platform using AI-driven text analysis, sentiment scoring, and predictive analytics to understand customer and employee feedback.
Other Business Applications
Legal Robot (https://www.legalrobot.com/): Provides AI assistance in generating basic contracts, NDAs, and other legal documents.
Forecast (https://forecast.app/): AI-driven project management tool focused on resource allocation, budget forecasting, and streamlining complex projects.
Hyperwrite (https://www.hyperwriteai.com): AI writing assistant that can generate text and suggest edits across various formats, including emails and reports.
Lavender (https://www.lavender.ai/): AI email assistant that analyzes tone, suggests improvements and helps you write better professional emails.
IFTTT (https://ifttt.com/): Automation tool that connects different apps and services using AI to create streamlined workflows based on various triggers.